“Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.”
Many people entering the towing and recovery industry have little or no experience in operating towing and recovery equipment. Formalized training ensures they have an opportunity to learn safe, professional procedures and practices. Even for experienced operators, formalized training can clarify safety rules and guidelines, operating procedures, maintenance requirements, and customer-service procedures that will help them handle difficult situations more efficiently. Schumanns is always striving for excellence whenever possible. For that reason, Mark Hall will be attending WreckMaster in June to continue his education in the towing and recovery industry. The team at Schumann’s desires to be the best in the business by providing customers with highly trained and certified operators, so off Mark goes to ‘school’ next month!
Proper training of employees and management can help avoid criticism from motorists and public agencies concerning the way in which tow truck operators conduct themselves and operate their equipment. The proficiency and professionalism of tow operators and management affects the public’s attitude, not only toward the individual tow company, but also toward the entire towing industry. Tow truck operators are a critical part of highway incident management. They must be capable of interacting with first responders and other public agency personnel. Their technical skills are needed to quickly and safely remove wrecked and disabled vehicles from the roadway to reduce traffic congestion and secondary collisions. If you want qualified, professional operators, you want Schumann’s Roadside and Towing.
“I want to say thank you to Schumann’s for rescuing me and my children when we broke down two weeks ago!!! My kids were scared, but Mark showed up quickly and I want to say thank you again. You all do a great job!!”
~ Kimm, Ravenna, OH / May 2013
Did you know….
The folks at Schumann’s know the importance of motorcycle handling and care when it comes to transporting your prized possession or custom bike? That’s why they recently added this to the fleet; a 2014 Stealth Titan 6×10 v-nose – fully loaded with all soft straps and two kinds of wheel lockers for the utmost in safe handling of motorcycles, quads, etc. Safety and professionalism – that’s always their main concern!
Schumann’s serves the following communities: Ravenna, Rootstown, Brimfield, Kent, and surrounding areas
Phone 330-839-8241 or 330-410-2512
Fax 330-839-8954